3 Fixes To Resolve MS Word ‘Normal.Dotm’ Error Easily!

By | January 21, 2017

3 Fixes To Resolve MS Word 'Normal.Dotm' Error Easily!

While using MS word for document creation, you need to either use the default template or import the customized template. To apply your own styles to the word document, you need to import the customized word template. Generally default template is used in MS Word and that template is Normal.dot, which gets loaded when you start MS Word.

Even if you don’t use the customized template, the normal.dot file will gets loaded  because along with enabling you to use customized styles ms word by default provides it’s users with global styles. If somehow this default Normal.dot files starting showing this error then it’s very important to perform word file repair because until the Normal.dot file is not repaired, MS word will not start. Worrying about how can you fix this issue? Well no need to worry as here in this tutorial you will get to know about the best suited fixes to fix this off.

What’s the issue actually?

When you quit word, you may be prompted to always save the changes to your global template, Normal.dot or Normal.dotm First, you can turn off the prompt and word will automatically save the changes but still it make issue. Secondly, your Normal.dot or Normal.dotm template may be infected with some micro virus. To resolve this issue you need to install or update your virus protection software on your computer. Third, you could have an add-in that is causing the problem. To resolve this problem you needs to determine what add-in is causing the problem and remove it immediately from the Office or Word startup folders.

Symptoms

Every time you quit word, you receive the following message:

“Changes have been made that affect the global template, Normal.dot. Do you want to save those changes?”

Cause And Solutions To fix MS Word ‘Normal.Dotm’ Error:

May be this issue is caused just because of following reasons.

Cause 1: Replace the Normal.dot or Normal.dotm global template file

You can prevent formatting, macros, autotext that are stored in the global template file from affecting the behavior of word and any documents that you open. To do this, just replace the global template file.

To rename the global template file, follow these below mentioned steps:

  1. Exit all Office programs.
  2. Type cmd in search box or in the Start Search box on the start menu and then press Enter.
  3. At the command prompt, type the following command, as appropriate for the version of the word that you are currently been using and then press enter.

For Word 2016, Word 2013, Word 2010, or Word 2007:

ren %userprofile%\AppData\Roaming\Microsoft\Templates\Normal.dotm OldNormal.dotm

For Word 2003:

ren %userprofile%\AppData\Roaming\Microsoft\Templates\Normal.dot OldNormal.dot

  1. After then at the command prompt type exit and then press enter.
  2. Now Start Word.

If your word file starts correctly then it means you have resolved this problem. Here the problem is damaged global template. Now you may have to change several settings to restore your favorite options.

If the problem is still the same then restore the original template file and then go to the next section.

To Restore the original global template file

In order to restore the original global template file, follow these steps:

  1. Exit all Office programs.
  2. Type cmd in search box or in the Start Search box on the start menu and then press Enter.
  3. At the command prompt, type the following command, as appropriate for the version of the word that you are currently been using and then press enter.

Word 2016, Word 2013, Word 2010 and Word 2007


ren %userprofile%\AppData\Roaming\Microsoft\Templates\OldNormal.dotm Normal.dotm


Word 2003

ren %userprofile%\AppData\Roaming\Microsoft\Templates\OldNormal.dot Normal.dot

  1. Typeexit at the command prompt, and then press Enter.
  2. Start Word.

Cause 2: The “Prompt to save Normal template” check box is selected

You will get this error message if the Prompt to save Normal template check box is selected.

Workaround

 To turn off this message follow these steps mentioned below:

Note: if you turn off this message, you may still face problems. Word will automatically save the changes to your global template, Normal.dot or Normal.dotm, but you will not be prompted.

If you use Microsoft Office Word 2007:

  1. In the upper left corner of the screen, click the office button.
  2. In the lower-right corner of the drop down box click word options.
  3. In the word options page, click advanced in the left menu.
  4. Use the scroll bar to scroll down the save option.
  5. In theSave section, click to remove the Prompt before saving Normal template check box.

YOU MAY ALSO LIKE:

Microsoft Word Error: There is insufficient memory or disk space. Word cannot display the requested font

How To Fix “Word Could Not Create The Work File. Check The Temp Environment Variable.” Error In MS Word 2010?

Cause 3: An installed add-in or an installed macro is changing the global template Normal.dot or Normal.dotm

You may receive the message that is listed in the “Symptoms” section if the add-ins or a macro on your computer modified the Normal.dot or Normal.dotm template. Add-ins that is known to cause this behavior are as follows.

  • Works Suite add-in for Microsoft Word

An add-in installed in Word may add one or more of the following items to your computer:

  • WLL file
  • Auto macros
  • com Internet postage
  • Templates
  • COM add-in

Workaround

How to remove WLL add-ins and templates in the Word and Office Startup folders

when you start your word it automatically loads template and add-ins that are located in the startup folders. Problems in word may be the result of conflicts or of problems with an add-ins. To determine whether an item in a startup folder is causing the problem, temporarily empty the folder.

Word loads items from the Office Startup folder and the word Startup folder. To remove items from the Startup folders, follow these steps:

  1. Quit all instances of word. If you are using Word as your e-mail editor, then make sure that you exit from outlook also.
  2. On your Windows desktop, make double tapMy Computer, and then locate your office startup folder. By default the location that it will take is:

C:\Program Files\Microsoft Office\Office\Startup

Note: For Office versions 2000 and earlier, the Office folder is Office. For Office XP, the Office folder is Office10. For Office 2003, the Office folder is Office11.

  1. Drag each item from the Startup folder to the desktop. (
    NoteTo create a new folder on the desktop, right-click a blank area on the desktop, point to New, and then click Folder.
  2. Find the Word Startup folder, and then drag each item from the Startup folder to the desktop. The default location for the Word Startup folder also depends on the operating system.

On Microsoft Windows 98 and Windows Millennium Edition without profiles enabled, the location is:

C:\Windows\Application Data\Microsoft\Word\Startup

On Windows 98 and Windows Millennium with profiles enabled or on Windows NT 4.0, the location is:

C:\Windows\user name\Application Data\Microsoft\Word\Startup

On Windows 2000, Windows XP, and Windows Server 2003, the location is:

C:\Documents and Settings\user name\Application Data\Microsoft\Word\Startup

  1. Start Word.

All these tips and tricks will surely going to help you in resolving this issue. So try it carefully….!