Can’t Play Mp4 Files in Your PS3/PS4 Console: Here’s The Fix

By | February 10, 2017

Can’t Play Mp4 files in Your PS3

PlayStation 4 or more famously called PS4 is a video game console announced after its predecessor PlayStation 3 by Sony Computer Entertainment. The feature fledged console not only includes supportability for video games but also supports Blu-ray disc playback, including 3D functionality and DVD playback. Video and Music files streaming can be done from USB storage devices and media servers using Media Player app. Though PlayStation consoles claims to support mp4 files but still errors are encountered and problem occurs and you Can’t Play Mp4 files in Your PS3/PS4 Console.

Few might have a query about supportability of Mp4 files in PS3/PS4.Question like how to play these files, what types of files it support and other compatibility queries that might boggle you mind. Don’t worry the following article answers to all your queries and provides an easy solution to play various Mp4 files on PS4 and the issues that you might face while playing these videos.

Related: Can corrupt Mp4 files infect Win/ Mac PC with malware/adware/spyware?

Mp4 in PS3/PS4 [Myth Busted]

Talking about its supportability, the answer is both yes and no, depending on the specs of the mp4 files. While the most genuine reason for not supporting mp4 files on PS4 is still being unreliable and is being tried to fix that, its developers have mentioned that PS3/4 supports only those Mp4 files which are fixed with H.264/MPEG-4 AVC high profile (AAC LC). Though Mp4 files are embedded with variety of codec to make it supporting for variety of devices. But if Mp4 video is not programmed with PS3/PS4 attuned codec then your console will not be able stream the codec and will show an error. So we will not be able to play Mp4 files on PS3 and PS4 even if the file is shifted properly.  Here are some of the common queries that are most asked:

Q1: Unsupportability with HD camcorder on PS3. Video plays perfectly with audio error.

Q2: PS3 doesn’t recognize Mp4 files from an external source.

Q3: MP4 file (H.264/AAC a supportable one) in USB stick connected to PS3, but when inserted no files prompt up.

 MP4 Playback Issue in PS4/PS3: Reasons

Make sure that all your USB storage devices are in FAT and exFAT formats because PlayStation consoles doesn’t recognizes NTFS i.e. more than 4GB size videos are unsupportable. So, either files should be within limited size or split videos as the need may be, meanwhile convert your NTFS files to FAT32 or exFAT.

 As there is no requirement for videos to get a specific folder but audio needs to be in a folder named “Music”. So create a specific folder and keep all your files into it when your are using a external storage device while using it.

Mp4 can be played smoothly if the right code is available with PS4, if not, you need to transcode it to a supported one with a reliable video converter. Music files can be in Mp3 or AAC(M4A) formats, for video files, it should be in one of the following formats and codec:

 – Video: H.264/MPEG-4 AVC High Profile Level4.2
 – Audio: MP3, AAC LC, AC-3 (Dolby Digital)

 – Video: MPEG4 ASP, H.264/MPEG-4 AVC High Profile Level4.2
 – Audio: MP3, AAC LC, AC-3 (Dolby Digital)

 – Video: H.264/MPEG-4 AVC High Profile Level4.2
 – Audio: AAC LC, AC-3 (Dolby Digital)

 – Video: H.264/MPEG-4 AVC High Profile Level4.2, MPEG2 Visual
 – Audio: MP2 (MPEG2 Audio Layer 2), AAC LC, AC-3 (Dolby Digital)

AVCHD (.m2ts, .mts)


How to Play MP4 on PS3/PS4?

The best solution to playing error is to first ensure that the files are of compatible types. Ensure that they downloaded in supportable formats. If still you are not able to fix this issue and you are seeking a fix to it then you should use the Mp4 repair tool that will not only fix this issue but also enhances your video in the best possible way.

Mp4 Repair Tool is the software which repairs the damaged/corrupted/broken MP4 files that are unsupported and prompts errors making it really annoying to play mp4 files on you PS consoles. The software supports repair of MP4 files generated on various devices such as playing consoles, digital cameras and camcorders of various brands such as Samsung, Sanyo, Nikon, Panasonic, Fujifilm etc along with iPhone. It also repairs your files when you incorrectly copied files from another storage device or when downloaded incompletely from the internet. Thus, this software effectively recovers your corrupted or inaccessible mp4 files without any data loss. The repair technique used by this software is better and unique when compared to any other repair tool which is available today online. So, just download this Repair Tool in order to get back your corrupted or damaged mp4 data completely and easily. So grab this tool to fix your issue easily and enjoy your mp4 files on your PS without interruption. The following steps are involved in making your file get repaired:

Step 1:  Download and install MP4 file repair tool and launch the application.

Use guide for recover corrupted MP4 file

Step 2: Choose a healthy file as a reference and a ruined MP4 file to fix and then hit “Repair”.

User guide for recover Corrupted MP4 file

 Step 3: Corrupted MP4 file will start getting repaired. After the file is repaired following window will come into view where you can preview the restored file.

User guide foe recover corrupted MP4 file


Step 4: Select “Save” for storing MP4 file in your system.