How to Fix Error “This identity cannot be opened with this version of Outlook” in Outlook 2011

By | September 24, 2016

This identity cannot be opened with this version of OutlookThis entourage error generally appears when Entourage has already been configured with another service provider. In entourage database many types of data are stored, such as preferences, rules, schedules, signatures, messages, contacts, in a database on your computer. When you run entourage first time, a Microsoft User Data/Office 2004 or 2008 Identities folder is created in the “Documents” folder. This folder holds the “Main Identity” folder, which stores the data for the first identity.

What the error message want to say:

Entourage is at 12.0.0, but the entourage database was saved in updated version. When you update, the Identity will open. In order to solve this issue you need to apply the below given solution.

Step 1) Run the Microsoft Autoupdater (MAU). In order to do this, open any Office application and choose Check for Updates under Help in the Menu bar. Once MAU is executed, choose Keep in Dock

Step 2) It is recommended to close all the Microsoft applications. To do this, log out and log in again, keep pressing the Shift key. Through this you will disable all the startup items including the hidden ones.

It is suggested that close all Microsoft applications, but closing all of them will result in fewer issues overall. Any open application could be damaged by the process.

Step 3: Choose the MAU from the Dock. Download the recommended updater and install, reboot between each update.

Step 4: Simply remove the MAU from Dock after you complete the update.

Step 5: Executing Repair Permissions can also be helpful. Try Disk Utility in Applications/Utilities.

Entourage Repair tool to get back Corrupt Entourage Database

When your entourage database gets corrupted then it becomes very important to fix the corruption so that the entourage database can be accessed. When any repairing method does not work then you should try some alternative method to repair the corruption issue. Here using any professional and trusted tool will be the best option to fix the damaged database file. Such type of tools has the ability to deal with all sorts of corruption issue. Whenever you are unable to fix the data loss situation then you should use Entourage File Repair Tool. This is one of the best repair tools which have the ability to fix corrupt and damage Entourage database (RGE) file. Really great software that performs Entourage recovery from Mac only in few minutes as this is built with an advanced features and takes deep scanning process of the entire hard drive or disk.

It can recover corrupt data which includes contacts, attachments, e-mail messages, notes, calendar, tasks etc in their original form and that too without any further damage. This tool repairs the entourage database in three easy steps: Scan, Detect and Repair. It provides rich graphical user interface that makes the entire repair process easy. It can easily archives the entourage email database to backup the data and to transfers the entourage account completely. The entourage repair tool helps you to repair and restore the damaged database in simple, fast and in a secure way.

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Steps to repair Corrupt Entourage Database

Step 1: Start the Entourage repair Tool software. After that ‘Select Entourage Database File’ dialog box that gets displayed first by default. Now in the text box you will find a default location of database file, is by default selected. Press on ‘Browse‘ option to select database file from any other location.

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Step 2: After this the file will scan itself. After the completion of scanning process, a summary message box will get displayed. Hit on the ‘Close’ button to close this summary message box.

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Step 3: After this have a preview of the repaired Entourage database file before saving, open it in Stellar Phoenix Entourage Repair. You will find the default repaired mail which is displayed on the preview window. To have a preview of any mail, hit on ‘Mail’ button of the Tool bar or go to ‘View’ menu and click Mail option. You can even select your desired Entourage mailbox folder to see its contents.

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Step 4: Now to save the repaired entourage file at your desired location, click on the File option on the application’s menu bar. Then select the ‘Save Repaired File’ option and after this you will find the ‘Destination Folder’ dialog box. Select your desired destination for saving the repaired file.

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Step 5: At last you will find a saving process dialog box. You can even click on ‘Stop’ button to stop the file saving process.

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