How To Fix Excel Error ”Problem Sending The Command To The Program” On Windows 8 / 7 on Windows/Mac?

By | June 29, 2015

If you are getting error message There was a problem sending the command to the program” on your Excel file in Windows 8 / 7, while you are using desktop shortcuts, internet links, etc, and not have any idea on how to fix it then don’t worry here in this post you will  get perfect solution to fix it.


This error mainly displays when you tried to open any Microsoft Excel Document directly by Double Click or through Right Click.  If are also getting such error while opening Excel files Only i.e Spreadsheets etc. then fix this error using the below mentioned methods:

Method 1:

  • Open Microsoft Excel 2010 and Go to Excel Options as shown in figure.
  • Tap to the Advanced tab option and Scroll down to the Bottom and in the Search Box  type “Ignore other applications that use Dynamic Data Exchange (DDE)“
  • Now Uncheck the Box.

Run this Program as an Administrator

For you are using Previous Office Versions like Microsoft Office 2003 then go to Tools and then Options. Now going to the General Tab and then uncheck the box “Ignore other applications that use Dynamic Data Exchange (DDE)“ there.

Method 2: Uncheck Compatibility Mode and Privilege Level

Search for the shortcuts of excel and check is that the boxes under compatibility mode i.e Run this program in compatibility for and run this program as an administrator are unchecked or not. if you don’t have any idea how to perform it then the below mentioned steps to uncheck compatibility mode and privilege level.

Steps to Follow

  • Make a right click over the excel shortcut icon and click properties option.
  • Now go to the Compatibility Mode tab.
  • Here uncheck the boxes ‘run this program in compatibility ‘ and ‘run this program as an administrator ‘.


Note – If the above solution won’t work don’t panic try the below steps with patience.

Microsoft has also released Fix It solutions to helps resolve this issue:

  • For Windows 8 user:

They need to download Microsoft Fix it 20074.

  • For Windows 7, Windows Vista, Windows XP, Windows Server 2008, and Windows Server 2003 user:

They needs to download Microsoft Fix it 50392 to fix this issue.

 If you are receiving this error message while using MS Excel, use Microsoft Fix It KB21149. It will automatically Turn off the Ignore other applications that use Dynamic Data Exchange (DDE) setting.

 If all the above solution don’t work for you and you are still having the same issue then try to fix this error with MS Excel repair tool, as it is the perfect tool to fix any type of error occurred in excel document. You can also recover your deleted excel spreadsheets along with the other important things such as formatting, graphs, hyperlinks charts, images, and indentation etc. This powerful recovery tool even rebuilds XLS, XLSX. So without wasting any more time use this tool to fix this error.

downloadnow buynow learn-more-button-orange

Steps to Fix Excel Error ”Problem Sending The Command To The Program” On Windows 8 / 7:

Step 1: Download the recovery software and after that hit on “OK” button to start the process.

step 1

Step 2: To recover the corrupt file, hit on “Select file” button. BY using the “Look in” you can search from particular logical drive.

step 2

Step 3: Select the corrupt file from the search list with the help of check box. After that hit on “Select all” and hit on “Start” button to begin the scanning process.

step 3

Step 4: As soon as the scanning process completes, you can view your corrupt files.

step 4

Step 5: At last, hit on the “Start repair” button to begin the repairing process. Select the perfect location to save your repaired excel file and after that hit on “OK” button.

step 5