Undoubtedly, the release of InDesign CC addresses the designer’s most pressing needs and renders everyday workflows frictionless with faster app performance, unparalleled stability, and time-saving features. But all such catchy features and astonishing experiences will get ruined up when the InDesign application all of sudden stopped working.
Many users reported the INDD application gets stuck or crashes while starting Windows or directly stopped working while editing an InDesign file.
Well, it’s the most sarcastic situation for any InDesign user. If you too get stuck in such a situation then no need to worry as here in this post I am going to share with you the best fixes to resolve the Adobe InDesign CC 2017 has stopped working issue easily.
So just relax…! And follow the steps given below to adobe InDesign has stopped working.
Practical scenario:
“Help! My Adobe InDesign CC crashes at start window and I tried to restart it, still get ‘Adobe InDesign CC has stopped working’ error message in PC. “
Is it possible to fix this problem and repair InDesign 2017 to work again without losing any stuff?
Do you know any good methods? I need your help guys, so please share the best fixes to resolve this issue if you know.
Posted in Adobe Support Community
What Causes InDesign Stopped Working Issue?
The Adobe InDesign has stopped working error generally occurs while running the program or during the working process. Here check out some of the common ones.
- Due to outdated software
- Software issues
- Incompatibility between Adobe and Windows
- Virus infection
How to Fix InDesign Has Stopped Working Error?
Try out these manual solutions to get it working properly again.
Solution 1 – Reset the preferences
You need to reset all InDesign application to fix the InDesign stopped working problem
And to do so press SHIFT, CTRL, OPTION & COMMAND keys (Mac) or SHIFT, CTRL & ALT keys (Windows). By pressing these keys all the application preferences will get reset and you will lose any custom document presets, print presets, custom stroke styles and transparency flattener presets.
If you haven’t back up any of these then it’s the correct time to first reconfigure InDesign’s prefs and presets and then make then keep a backup copy of them.
If incase InDesign crashes frequently after it is being started, then this is most likely caused by a recovery file that gets loaded automatically because of which application gets crash. To locate the folder named ‘InDesign recovery’ where such files are kept and delete all the files in it.
Sometimes the problem is due to some corruption issues occurred in the indd application. So, you try out these fixes if your InDesign document is get corrupted
The very first thing you should try is to use ‘Save As’ to save those documents. This forces InDesign to clean up its file structure.
Now check if the Adobe InDesign has stopped working issue is fixed.
Solution 2 – Export as an INX or IDML file and reopen that file
Indesign can save the files using two additional formats: the INX file format has been available since the release of the CS version. The IDML format was added in CS4. Exporting the INX or IDML file and then reopening it again is quite an effective trick to solve InDesign has stopped working error.
Solution 3 – Move all content to a New Document
Avoid copy and paste individual frames to a fresh new document. As, InDesign allows you to move entire pages from one document to another, which is a very effective technique to clean up files.
And it is estimated my moving all the InDesign files to a fresh new document may do the trick to resolve InDesign stopped working.
Solution 4 – Revert to the Previous Edition
Small designers from time to time save their work with a slightly different file name. So, that if documents get corrupted they can always revert to the previous edition.
Smart designers put the older version on a different drive. If you don’t work in such a manner then it’s better to work in this way. So, here it is advised to revert to the previous edition and chic if this works for you to fix the InDesign problem.
Solution 5 – Check for Virus Infection
If might happen due to the virus infection your InDesign files get corrupted or damaged so, here it is advised to scan your system with a good antivirus program.
You can download a good third party antivirus program from the web and perform a deep scan to remove the virus completely and repair the Indesign files.
Now check if the InDesign stopped working error is fixed or not.
Solution 6 – Reinstall InDesign Application
If none of the above-given fixes works for you to fix adobe InDesign has stopped working error, then here it is suggested to first uninstall and then reinstall the Adobe InDesign application.
But before reinstalling the INDD program make sure to trash all the preference files and cache files and performing a completely clean install.
You can follow the steps to reset the preference from the solution 1
After reinstalling InDesign it is estimated the InDesign has stopped working error is resolved.
Conclusion:
So here my job is done, Now it’s your turn to follow the fixes given one by one and check if the adobe InDesign not working issue is resolved.
I tried to list down the best possible solutions that work for many users to fix the InDesign problem.
So, make sure to follow the steps given carefully and start using Indesign with ease.
Despite this, if there is anything that is missed out or you are having any comments, queries or suggestions then feel free to write to us.
Good Luck..!
Steven Telfer is a senior writer at filerepairtool.net. He is a technology expert having over 4 years of experience and loves to write in different subjects like Video Repair, Microsoft Excel, QuickBooks, Word & others. He has a Master’s degree in Computer Application and has solve many technical problems. In free time, he loves to read books and do research work to grow in his field.