How to fix QuickTime MP4 file error message 8971?

By | November 23, 2015

QuickTime is kind of a media player that’s developed by Apple Inc and is very useful for playing files that includes digital videos, images, pictures, etc. This video player can moreover play videos being online in amazingly high-class quality. This video player is friendly to both MAC and Windows and supports almost all the formats that are universally popular.

But sometimes users come across a problem that does not allow them to play a video with MP4 format and displays an error “could not open the file – Error 8791”. If the video file is corrupted the chances grows for this error to happen. Therefore if you ever face this annoying error then you don’t have to worry. Below we have provided solution to fix this error.

Few general causes that lead to error 8971:

Broken Registry: Registry of Windows consists of details or configuration settings of OS. If the registry gets spoiled for any reason then you may face error 8971.

Indecent Download: Many times while you download any file it gets interrupted due to bad network connection or other issues. Thus if you try playing these corrupted videos you may face error 8971.

Corruption of Video Header: If your video file has got damaged because of hit of a virus then your media file may turn inaccessible and result into error 8971.

Incompatibility: If the version of QuickTime player you are using is incompatible then also 8971 error could be generated.

Some more additional reasons that can let you fall into QuickTime error 8971 are bad segments on storage device, corruption of system file, codec issues etc.

How to resolve Error 8971?

There are two ways that we offer you to get rid of this irritating issue:

  • Advanced manual repair:
  • Fully Automated Solution

Advanced Manual Repair for error message 8971:

  • Switch on your PC or Laptop whatever you have and then login as an administrator.
  • Go to the start button and choose all programs, then go to Accessories, then Tools and finally hit Restore.
  • Within the fresh window opt for “Restore my system to an earlier point” and select Next.
  • Now make selection to the recent system point of restoration date and click Next.
  • Hit Next on confirmation Window.
  • Reboot the personal PC whenever the release is done.

Fully Automated Solution to solve error message 8971:

The above mentioned solution will help you to fix the error 8971 but if in case the solution do not proves to be enough to help you get rid of this error then the most preferable option would be to opt for some third party repair utility software. Therefore to resolve any sort of error related to MP4 video or audio files, MP4 File Repair Tool is the best available option. This tool fixes, repair and recover HD video files that gets corrupted or damaged. This tool works efficiently because it isolate stream of video data to that of audio data and later link up them to form a final playable video file.


Steps to fix error 8971:

Step 1: Download and install MP4 file repair tool and launch the application.Use guide for recover corrupted MP4 file

Step 2: Choose a healthy file as a reference and a ruined MP4 file to fix and then hit “Repair”User guide for recover Corrupted MP4 file

Step 3: Corrupted MP4 file will start getting repaired. After the file is repaired following window will come into view where you can preview the restored file.User guide foe recover corrupted MP4 file


Step 4: Select “Save” for storing MP4 file in your system.