How to Troubleshoot Issues After Updating to InDesign CC 2017.1

Troubleshoot Issues After Updating To InDesign CC 2017

Are you experiencing issues after updating to InDesign CC 2017.1? Then rest assured, as this is a common problem, that many InDesign users reported when they update InDesign CC 2017.1.

Don’t worry as there are fixes that work for you to fix issues after updating to InDesign CC 2017.1.

For all InDesign users, the release of InDesign CC (creative cloud) is gone be a rock. As the new InDesign CC addresses the designer’s most pressing needs and renders everyday workflows frictionless with speedier app performance along with the unparalleled stability and time-saving features. So, now the marvelous creativity is at your fingertip. New features geared to help you work smarter in InDesign  CC. 

However, the new feature is totally waste if the InDesign application won’t work properly after updating. Hence, it’s your first priority to fix the issues generated after updating InDesign to InDesign CC 2017.1. For this, just follow the below-mentioned solutions.

But first, have a look at the common issues when you update InDesign to InDesign CC 2017.1

Common Issues After Updating to InDesign CC 2017

After updating InDesign to InDesign cc 2017.1, you face one of the following issues:

  • Sudden missing of the header rows while updating tables.
  • InDesign crashing issue while showing tabbed panel in scriptUI Dialog
  • Startup-script which performs an action on New Document/afterNewDocument, doesn’t work anymore because of New Command+N dialog

Now follow the fixes given to resolve the issues after updating to InDesign CC 2017.1

How to Fix Issues After Updating To InDesign CC 2017.1?

Here I had described different ways for both the Windows and Mac users, make sure to follow the fixes given as per your system.

For Windows Users:

  1. Download BugFixes WIN.zip and extract its contents to the desktop.
  2. After unzipping this zipped folder make a double click on the CopyPlugins.vbs icon.

3. Select the folder in which Adobe InDesign CC 2017 is get installed.

4. Click on the OK option.

5. Launch the InDesign.

For MacOS Users:

  1. Download BugFixes_MAC.zip and extract its contents to the desktop.
  2. After unzipping this zipped folder, make a double click on the CopyPlugin_MAC  icon.

3. Select the folder where adobe InDesign CC 2017 is installed.

4. Click Choose.

5. Launch InDesign.

So, these are the way that works for you to fix the InDesign problem after InDesign CC 2017.1. Now here follow the easy tips to repair the InDesign files on Mac OS X.

Easy Tips to Repair InDesign Files on Mac OS X:

Tip 1: InDesign Troubleshoot On Mac Os X

InDesign application has a quite interesting feature known as Document Recovery using which you can restore the lost or damaged INDD files due to the sudden power outage and system issues.

But this document recovery feature won’t work if the InDesign file is get corrupted due to other reasons including disk crash, disk errors, malware, viruses, bad permissions, software glitch, etc.

Tip 2: Fix Mac Disk Permissions

Using the disk utility, repair Mac Hard Drive with options such as – Repair Disk and Repair Disk Permissions. The permission “differs” for the InDesign files and maybe one of the reasons for damaged INDD documents.

By resolving the disk error, chances are also that corrupt InDesign files can be recovered. After complete the checking of the disk, re-open the InDesign application and view your INDD document.

Tip 3: Disk Maintenance

Also check is the hard drive requires maintenance other than disk repair. For instance, the mac hard drive is maybe choking due to insufficient free spaces. You can make a check of the file storage on mac hard drive through Storage.

To use Storage, follow this path:

  • Apple Logo<<About This Mac<<More Info<<Storage

Perform disk cleaning by removing junk files from startup drive so that your InDesign application will get more space. Make sure that the ram consumption is honest since low RAM space could result in frequent freezing or hanging of the application.

Users can try saving the InDesign file to an external hard drive.

Tip 4: Rename & Save corrupt InDesign document

After applying each tip, make sure to close the INDD application and launch it again. For opening the InDesign file after a fresh launch, follow the below-mentioned method:

  • First of all go to the File << Open << Select the InDesign file << Copy << Rename the InDesign file and check

Tip 5: Compatibility

Be sure that the version of the file and the OS X are well compatible. Else use software Help >> Updates.

Tip 6: Remove the files from the Document Recovery Folder

Move these files to your desktop and then try to recover them using the following method:

You can change the document recovery folder in the user preferences. Here is the default path, mentioned below but check the location in preferences> File Handling > Document Recovery Data to be certain.

  • On Windows XP: C:\Documents and Settings\[User Name]\Local Settings\Application Data\Adobe\InDesign\Version [#.0]\en_US\Caches\InDesign Recovery
  • On Windows Vista and Windows 7: C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#.0]\en_US\Caches\InDesign Recovery
  • On Mac OS: /[Hard Drive]/Users/[User Name]/Library/Caches/Adobe InDesign/Version [#.0]/InDesign Recovery

Tip 7: Revive Settings

Preference resetting is the technique that works great in fixing the InDesign crash issue, as entire custom settings will be reformed.

This will wipe all your application preferences. So, it’s better to first sync entire settings to the cloud and then follow the below steps to reset the InDesign preferences.

  • Restart InDesign application
  • Hold CtrlAlt + Shift (Cmd + Ctrl + Opt + Shift in Mac)
  • Hit to the ‘Yes’ option in Reset preferences pop-up

Conclusion:

So, this is all about how to resolve issues after updating to InDesign CC 2017.1 version. Make sure to follow the fixes given one by one to get rid of various issues encountered by the users after updating the InDesign CC 2017 version.

Make sure to follow the fixes given carefully as per your operating system.

Hope the article works for in your case and you start using InDesign CC 2017.1 version with ease.

Good Luck