Step By Step Guide To Fix Entourage Error Code 17897

Did you come across an error message 17897 in Entourage data and looking for its fixes?

It happens sometimes that you fail to send or receive emails from Microsoft Entourage and its due to the damaged database of the application. At that time, error popups that display “Entourage error code 17897” or some times “Authentication failed- Error 17897”.

So if the same error is faced by you and you are looking for its fixes then do read this blog carefully. Here you will get some possible methods to fix Entourage error code 17897 effectively.

What are the symptoms?

When users try to send an email through Entourage application then the sending process gets failed. Sometimes application gets shutdown automatically. “Entourage error code 17897” or “Authentication failed- Error 17897” also appears on the computer screen accurately as;

“Error 17897

Authentication failed because Entourage doesn’t support any of the available authentication methods.”

Causes of Entourage error code 17897

There are lots of causes for this error such as damaged database, unsuited application with the Mac OS X, computer virus infection, unfinished installation of the application, application conflict, problematic internet connection, displacement of the address book, and more.

The error can also occur when your SMTP port is unavailable and also a chance to come across this issue when Outlook configuration is missing and authentication drop-down box is set as None.

How to fix “Entourage error code 17897”?

Method 1: Verify the Account Settings

After users have configured Outlook for Mac, then in such a situation you should check the settings are correct. And if the configuration settings are proper then you should move to the next method.

Method 2: Reset Authentication Mode

Once the configuration setting is correct, now you have to follow the below steps on server authentication to toggle off and on.

What you have to do is open Outlook for Mac 2011 > tap on Tools > select Accounts. Now select email authentications and tap on More Options under Outgoing Server.

Now, follow the below steps:

• After you see Authentication is set to None, tap on the drop-down option and choose Use Incoming Server Info > tap on OK
• In addition, when Authentication is set to Use Incoming Server Info then tap on the drop-down and choose None > tap on OK.
• If the incoming server is different that you are using, then you should indicate username and password for all outgoing mail server
• And at last, tap on OK.

Note– You should send a test mail so that you can ensure whether the issue is resolved or not. And if it fails then try the next method.

Method 3: Change SMTP Port

In this method, you need to change the SMTP port and then see if the error is resolved. Here are the steps to follow the opening MS Outlook.

• First, tap on Tools menu > select Accounts
• Now, select account and tap to tick check-box Override default port just below Outgoing server
• Then, type 587 as a port number
• After that, tick mark on check-box Use SSL to connect (recommended)
• Now, exit from this window

After the steps, now try to send or receive emails to check whether the issue is resolved or not.

Best Way To Solve Entourage Error 17897 Using Repair Tool

If you are unable to apply the above-given method OR the solution doesn’t work for you then you need a professional way to solve this issue. Apply a professionally programmed entourage repair tool in order to fix this error.

With the help of this tool, you can easily deal with the “Entourage error code 17897”. You don’t need to apply anything manually simply run this entourage repair tool and you will see that appeared error gets solved. As above discussed that you need a deep technical knowledge in order to apply the above given manual process. So it is recommended for you to download Entourage Repair Tool for automatic fixing of the error.

Steps To Restore Corrupted Entourage Database

Step 1: Start the Entourage repair Tool software. After that ‘Select Entourage Database File’ dialog box that gets displayed first by default. Now in the text box, you will find a default location of database file, is by default selected. Press on ‘Browse‘ option to select the database file from any other location.

Step 2: After this, the file will scan itself. After the completion of the scanning process, a summary message box will get displayed. Hit on the ‘Close’ button to close this summary message box.

Step 3: After this has a preview of the repaired Entourage database file before saving, open it in Stellar Phoenix Entourage Repair. You will find the default repaired mail which is displayed on the preview window. To have a preview of any mail, hit on the ‘Mail’ button of the Toolbar or go to the ‘View’ menu and click Mail option. You can even select your desired Entourage mailbox folder to see its contents.

Step 4: Now to save the repaired entourage file at your desired location, click on the File option on the application’s menu bar. Then select the ‘Save Repaired File’ option and after this, you will find the ‘Destination Folder’ dialog box. Select your desired destination for saving the repaired file.

Step 5: At last you will find a saving process dialog box. You can even click on the ‘Stop’ button to stop the file saving process.