Steps to Repair ‘Outlook can’t upgrade your database’ Errors when Running Microsoft Outlook on Mac

By | September 5, 2016

‘Outlook can’t upgrade your database’Unfortunately, sometime Mac users get unable to launch Mac Outlook due to an error ‘Outlook can’t upgrade your database’. This error is very dangerous and difficult to solve, in order to get rid of this error you should apply a perfect troubleshooting.


In order to fix “can’t upgrade your database” error completely and launch Outlook without any error then you are at the right place, this blog contains the complete information and guide to fix this issue.

The root cause of error message appears while launching Mac Outlook is outdated outlook database. The error message displayed by entourage database is a message asking to kindly upgrade the Outlook database. Once user click on the Upgrade button on that message, you’ll see the below given error:Outlook-cant-upgrade-your-database-500x191

In order to fix this issue you simply have to create a new database or profile. According to Microsoft, a profile is related with and stores a set of email messages, contacts, tasks, calendars, account settings, Scrapbook clips, and more.

So by creating a new profile, you’re generally setting up a fresh database for all of your email and account information.

So, if you’re getting this error message after using a configured Outlook installation for fairly some time, you’ll want to find that profile, and not essentially create a fresh one as given in this guide.


Step 1: Try to open the Application’s folder and right-click on the Microsoft Outlook app and choose Show Package ContentsOutlook-Show-Package-Contents-593x474

Step 2: Open Contents → SharedSupport and open the Outlook Profile ManagerAdd-New-Profile-Outlook-500x358

Step 3: Click on the ‘+’ button to add a new profile.Set-as-Default-593x377

Step 4: Click on the config button to set the new profile to defaultOutlook-Launch-593x711

Step 5: Run Outlook, and you will see that the app should launch as normal, and you can configure and set up accounts without any error.

How to fix it automatically?

In order to solve this error automatically you should apply a professional way, use third party repair tool. This is the best way to solve entourage errors and database corruption.

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It can recover corrupt data which includes contacts, attachments, e-mail messages, notes, calendar, tasks etc in their original form and that too without any further damage. This tool repairs the entourage database in three easy steps: ScanDetect and Repair. It provides rich graphical user interface that makes the entire repair process easy. It can easily archives the entourage email database to backup the data and to transfers the entourage account completely. The entourage repair tool helps you to repair and restore the damaged database in simple, fast and in a secure way.


Step 1: Start the Entourage repair Tool software. After that ‘Select Entourage Database File’ dialog box that gets displayed first by default. Now in the text box you will find a default location of database file, is by default selected. Press on ‘Browse‘ option to select database file from any other location.

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Step 2: After this the file will scan itself. After the completion of scanning process, a summary message box will get displayed. Hit on the ‘Close’ button to close this summary message box.

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Step 3: After this have a preview of the repaired Entourage database file before saving, open it in Stellar Phoenix Entourage Repair. You will find the default repaired mail which is displayed on the preview window. To have a preview of any mail, hit on ‘Mail’ button of the Tool bar or go to ‘View’ menu and click Mail option. You can even select your desired Entourage mailbox folder to see its contents.

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Step 4: Now to save the repaired entourage file at your desired location, click on the File option on the application’s menu bar. Then select the ‘Save Repaired File’ option and after this you will find the ‘Destination Folder’ dialog box. Select your desired destination for saving the repaired file.

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Step 5: At last you will find a saving process dialog box. You can even click on ‘Stop’ button to stop the file saving process.

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