[SOLVED] How to Fix Microsoft SharePoint Server Error 6404?

Sharepoint Error 6404

Are you the one encountering server error: cannot remove file error code: 6404 in SharePoint, and unable to perform any action?

Then you are at the right place here you will get the complete information related to the Microsoft SharePoint Error 6404.

Let’s describe it best with the user experience.

Hi I have a issue

I can’t change or delete med aspx files in sharepoint designer

and I can not open the the centraladministration

Can anybody tell me whats wrong

Originally Posted in TechNet Community

Microsoft Office SharePoint Server (MOSS) is associated with intranet, content management, and document management. It is also known as SharePoint is server software. This is a multi-user platform that manages web portals, social networking sites, content, documents, websites, and business intelligence tooling processes.

It is very helpful in building content management sites, collaboration sites, and portals. And is incorporated with Office suite and it also has the system integration, process integration, and workflow automation capabilities. These files are saved with an extension of .mdf file type. Sometimes these files become inaccessible due to corruption.

Some errors may also occur in the SharePoint Server. One of the most common SharePoint errors is Error 6404.  This error may occur while working in a SharePoint Server.

Causes of SharePoint Error 6404:

You may receive the SharePoint server error: cannot remove file error code: 6404

  • Corrupt download or incomplete installation of Microsoft SharePoint software.
  • Corruption in Windows registry from a recent Microsoft SharePoint- related software change (install or uninstall)
  • Corruption of Microsoft SharePoint files due to virus or malware infection –related program files.
  • Deletion of SharePoint-related files by another malicious program

Symptoms of Microsoft Error 6404:

Following are the symptoms of the SharePoint Server error 6404 that takes place in SharePoint Server:

  • “Error 6404” appears and crashes the active program window.
  • Your PC repeatedly crashes with Error 6404 when running the same program.
  • “SharePoint 2010 Cannot Remove File Error Code 6404” is displayed in your screen.
  • Your computer periodically “freezes” for a few seconds at a time.
  • Windows runs slowly and responds slowly to mouse or keyboard input.

The “Error 6404” message can appear while the installation process takes place and a Microsoft Corporation-related software program is running. This error message can appear even when you startup and shutdown the system and also during the installation of the Windows operating system.

Runtime Errors like “Error 6404” can be caused by a number of factors so the important thing is that you troubleshoot each of the probable causes to prevent it from recurring.

How to Fix SharePoint Server Error 6404?

Solution 1: Try Accessing Central Administration

Many users confirmed they are able to fix the SharePoint server error 6404 by accessing CA.

Well to fix it try accessing any of the Central Administration also confirm that the IIS Site and application pools are active.

Hope this works for you to fix the error 6404 in SharePoint. 

Solution 2: Run Automatic Repair Tool

If the above-given solutions won’t work for you then try running the professional SharePoint Repair Tool. This tool is very powerful in all aspects. It effectively scans the damaged database files and repairs them in order to recover inaccessible objects in MDF database files.

This allows you to retrieve the SharePoint databases such as tables, documents, indexes, labels, and inaccessible MDF files. This repair tool restores the deleted or corrupted database and then save the recovered MDF files at a specific location on your system.

Some features of SharePoint Repair Tool:

  • Complete scanning and reporting: It identifies the sites as it understands the SharePoint Environment throughout the network.
  • Reconstruct Delegated Access: content owners are authorized by accessing, exporting, and scheduling reports.
  • Gives Security Control: Contents are protected from users managing and monitoring access to the content.
  • Repairs Database from corrupted SharePoint database: It fixes all types of errors in managing tools.

Steps to Run the SharePoint Repair Tool

  • Firstly, download, install, and launch the SharePoint Recovery Tool.
  • The interface screen displays two options to recover SharePoint data: ‘Complete Repair‘ and ‘Document Recovery‘. Select as per your requirement.

  • If you choose ‘Complete Repair‘, the screen will show the options for selecting and searching SQL Server (.MDF) files. Click on ‘Browse‘ to select a SharePoint database for repair.
  • If you do not know the actual path of the database which you want to repair, click on the ‘Find‘ to locate the MDF file in a specific drive.
  • After selecting the desired file initiate the scanning process.

  • After finishing the scan, the software would generate a tree of all SharePoint database tables and will display it in the left pane. You can select the table in the tree and can have the entire preview in the right pane. Then click on ‘Repair‘ to begin repairing for the selected database.
  • After clicking on ‘Repair‘, this dialog box will appear. Specify the SQL Server name or Instance name and the desired destination path.
  • Click on the ‘Browse‘ option to choose the destination path. And select the ‘OK‘ button.
  • Once this process gets completed, you would find a dialog box that displays this message ‘Recovered file saved at the desired location.” This shows that Recovery Process has successfully completed’.
  • Select the ‘OK‘ button.
  • You would find another dialog box that asks whether you want to attach the repaired database to the web application. If you click on the ‘Yes‘ button, the above dialog box will be displayed.
  • In the web application type URL, the name of the corrupt database and SQL Server Instance name.
  • Then select the ‘OK‘ button and proceed.
  • When the process gets finished, you would be able to access the repaired database by opening the web application.


So, here my job is done. Hope the solutions given works for you to fix Microsoft Sharepoint Error 6404. I tried my best to list down the complete steps to fix the SharePoint server error: cannot remove file error code: 6404.

After going through this blog you must have observed the different symptoms and causes of Error 6404 that occur in SharePoint Server.

Hope the solutions given works for you. But if not then run the advanced SharePoint Repair Tool.

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