How To Rebuild And Repair Entourage Database File Effectively

entourageCorruption in the Entourage Database is common for the application and software users. There may be several reasons for this corruption such as database header corruption, virus impact, application malfunction, identity database corruption, database structure corruption, and improper system shutdown.

Such types of situations could result in corruption in the database and it will not allow you to access your contacts, attachments, notes, task, calendar entries, and personal emails.

In this situation, Rebuild and Repair entourage identity is the only way to get back the lost data. So let’s go through this blog and know how to rebuild and repair Entourage database file.

When you need to Rebuild Entourage Database?

There are several factors that require to rebuild Entourage database file. Here are some of them:

Not able to open, view the stored database file

  • Found error while starting Entourage Application
  • Lost contacts and Calendar Entries
  • Need to reclaim disk space
  • Search option does not operate as per search criterion
  • Calendar entries and contact entries are not displaying properly
  • Not able to delete files

How to Rebuild and repair Entourage Database

Method 1: Exit from Entourage related process

  • Press Command + Option + Esc keys at a time to launch Activity Monitor. Even you can use Spotlight or even Alfred to launch Activity Monitor
  • Now from applications list, choose Entourage processes one by one and tap on “Force Quit
  • At last, close Activity Monitor

Method 2: Ensure there is enough disk space for rebuild

If you want to rebuild the Entourage database successfully, make sure there is space around three times the amount of disk space of the database identity folder. If you want to know how much disk space is free then follow the below steps:

  • First, open Entourage Identity Folder via Finder
  • Then go to File > Get Info > Get information

Just to make you understand, if the size of the identity folder is 1GB then hard disk space should be 3GB.

Method 3: Create a complete backup

You should also backup the current database identity folder via the below steps:

  • First, go to “Go > Home > Documents > Microsoft User Data Folder” in Finder
  • Now double click on “Office <version> Identities folder
  • Then right-click on identity folder > select Duplicate
  • At last, close all windows when you successfully create a backup

Method 4: Rebuild database utility

Now you need to rebuild the Entourage database by following the below steps. Note that the below steps are applicable for Entourage 2004/2008.

  • First, make sure all apps are closed apart from Entourage
  • Now re-launch Entourage with Option key. Continue holding the key down button untile “Database Utility” window appears
  • Next, choose the database’s Main Identity in window
  • After that, tap on “Rebuild Database” > tap on Continue
  • Here the rebuild process may take some time upon database identity size. The progress of rebuild will be seen in the window. After the process is over, you will get the message “Your database was successfully rebuilt
  • At last, tap on “Close” and tap on Quit option

Next restart Entourage to see whether the issue is resolved or not. If you come across the same situation then the issue might be different and one of the multiple identities must be damaged from the Entourage database. When such things happen then you have to create a new identity to solve the issue.

Method 5: Create new Entourage Identity

Here are the steps to create a new Entourage identity:

  • First, launch Activity Monitor and exit from all Entourage and MS Office applications
  • Now search Entourage Identity folder via below command and then copy it to desktop:

HD/Users/USER_NAME/Documents/Microsoft User Data/Office <version> Identities/IDENTITY_NAME

  • Next, launch Entourage > go to Menu > Switch Identity
  • After that, tap on New and a name to the new identity in “Identity Name” box
  • Now, Exit from Entourage
  • Once again, search for Entourage identity folder via below command and rename it:

HD/Users/USER_NAME/Documents/Microsoft User Data/Office <version> Identities/NEW_IDENTITY_NAME

  • Next, copy the database file that you copy to desktop previously to NEW_IDENTITY_NAME folder that was created

That’s all, your problem will be fixed now. But if the issue still occurs then use an automatic tool to solve the error.

Best way to Rebuild and Repair Entourage Database File

Sometimes the database is corrupted severely, then  Entourage Repair Tool available by third party will effectively works and will backup all data. No previous technical information is needed to use this ready application. Entourage Recovery toolbar is simple to use its interface and restore corrupt contacts, address book, calendar entries, task, and emails with entirely.

The application is easy to repair and recover and store files in a new RGE folder while the real RGE file kept intact, which is easily can be imported in Entourage.

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Follow the steps to repair Entourage database

Step 1: Start the Entourage repair Tool software. After that ‘Select Entourage Database File’ dialog box that gets displayed first by default. Now in the text box, you will find a default location of the database file, is by default selected. Press on ‘Browse‘ option to select the database file from any other location.

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Step 2: After this, the file will scan itself. After the completion of the scanning process, a summary message box will get displayed. Hit on the ‘Close’ button to close this summary message box.

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Step 3: After this has a preview of the repaired Entourage database file before saving, open it in Stellar Phoenix Entourage Repair. You will find the default repaired mail which is displayed in the preview window. To have a preview of any mail, hit on the ‘Mail’ button of the Toolbar or go to ‘View’ menu and click Mail option. You can even select your desired Entourage mailbox folder to see its contents.

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Step 4: Now to save the repaired entourage file at your desired location, click on the File option on the application’s menu bar. Then select the ‘Save Repaired File’ option and after this, you will find the ‘Destination Folder’ dialog box. Select your desired destination for saving the repaired file.

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Step 5: At last you will find a saving process dialog box. You can even click on the ‘Stop’ button to stop the file saving process.

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When to Avoid Rebuild Entourage Database

It is highly recommended that the rebuilding database is not to be used as regular maintenance. Rebuilding should not be taken as an adequate backup or as an alternate option. It encouraged and recommended for the back up of critical data on a regular basis.

Rebuilding is to be avoided unless you are confirmed that there is database corruption. Some users of Rebuild Entourage misunderstood that the database rebuilding will save their data from corruption in data in the future.


Entourage database generally doesn’t get damaged immediately but sometimes, it corrupts, and at that time, you need to repair it. Here in this blog, I have discussed a few ways to repair and rebuild the Entourage database file.